This guide covers how to transfer your existing Verizon home phone number (e.g., 123-456-7890) to US Mobile's home phone service while keeping the same number.

Do NOT cancel Verizon before porting your number. Canceling first will permanently lose your number. Keep the Verizon account active until the port is fully complete.

Gather the following information from your Verizon account before proceeding:

• Verizon account number (found on your bill or in My Verizon online)
• Verizon account PIN or password
• Billing address associated with the Verizon account

Buy the home phone base unit ($110) from the US Mobile website. This is a VoIP adapter that connects your existing phone handset to their service.

During signup on the US Mobile website, select the option to transfer or port an existing number rather than getting a new one.

US Mobile will request the following information to port your number:

• Your current phone number (e.g., 123-456-7890)
• Your Verizon account number
• Your Verizon account PIN or last 4 digits of the account holder's SSN
• Your current Verizon billing address

The porting process typically takes 2–5 business days. US Mobile will notify you when the transfer is complete. Your Verizon line remains active during this period.

Once the port is confirmed, connect the US Mobile home phone base per their included instructions. Plug your existing handset into the base unit.

Make a test call both inbound and outbound before proceeding to the final step.

Only after confirming your number is fully working on US Mobile should you contact Verizon to cancel your service.

• Confirm US Mobile home phone service is available in your area before purchasing the hardware.
• Ensure your Verizon account has no past-due balance — carriers can block number ports on delinquent accounts.
• If the port takes longer than expected, contact US Mobile support with your port request confirmation number.

• US Mobile Website
• Verizon Account Management